http://www.thedarkroom.com/support/index.php/rss/kb/most_popularThis is by far our most requested question. Its kinda complex and has some exceptions so bear with us... Here at The Darkroom we do many kinds of scans --Standard and Enhanced are the most common. If you have film that requires the sprocket holes to be scanned or have panoramic images please see those faq's. Our standard scan is a 1024x1536 pixel scan. This equals 4.5 MB when opened in an image editing program like PhotoShop. These scans come as jpegs so they will look small in the file browser, but will "puff" up when opened. Depending on your subject matter some images will compress more than others. This scan is great for prints up to 5x7, emailing, Facebook etc. We have produced tens of millions of these scans in the past several years. Example of a "Standard" Scan [Standard Scan](http://thedarkroom.com/support/images/standard_e.jpg "Standard Scan Example") Our enhanced scan is a 2048x3072 pixel scan. This equals 18.1 MB when opened in an image editing program like PhotoShop. These scans come as jpegs so they will look small in the file browser, but will "puff" up when opened. Depending on your subject matter some images will compress more than others. This scan is perfect for prints up to 12x18. It's just 5 bucks extra for these scans. Example of an "Enhanced" Scan [Enhanced Scan](http://thedarkroom.com/support/images/enhanced_e.jpg "Standard Scan Example") A couple of disclaimers.......If you have a square format the scans will default to the short dimension. So, the standard scan is 1024x1024 and the enhanced is 2048x2048. What we are trying to say is that if you do not have a 2x3 aspect ratio original your scan size will vary. Our standard scan and enhanced scan are 72 dpi. Sounds low-it's not-here's why. It's the pixel dimensions that count, not dpi. If you get your scans and are still concerned, convert them to 300dpi in PhotoShop. Make sure you uncheck the "Resample Image" checkbox. You'll see the image stays the same. http://www.thedarkroom.com/support/index.php/kb/article/94Thu, 21 Apr 2011 18:16:14 GMTe16c4cb722fa50768ea8bf9594a04e3aMost orders are shipped within 36 hours of receipt. We are located in Southern California so mail takes 2-7 days to reach almost everywhere in the country. Since we are about a block from the post office, we make several pick ups and drop offs per day. The folks at the post office know us by name and put our stuff in the front of the line! Also, you'll get your web upload just a few hours after we receive your order! Please note there are a couple of exceptions... Film shot in a non-standard format will take some extra time due to manual scanning. This includes 110 and 126 format, mini-Dianas, panoramic formats and sprocket hole rolls etc. http://www.thedarkroom.com/support/index.php/kb/article/85Tue, 27 Mar 2012 01:32:06 GMTe9eda86c9355a07b981d9b3c6e36ab71Almost anything, including C-41, E-6 and Black & White processes. We can also do all types of black & white infrared and E-6 slide infrared films. Be sure to write on the package that it contains IR film. We cannot develop any Kodachrome or 5247 Seattle Film Works film. If you send it to us and we can't do it, we'll let you know.http://www.thedarkroom.com/support/index.php/kb/article/89Wed, 16 May 2012 01:19:12 GMTe0fcc1a6214076ee8bec2ed605545041Yes, of course you get your negs back with your order.http://www.thedarkroom.com/support/index.php/kb/article/86Mon, 18 Apr 2011 18:24:58 GMT54ba587a929b43eb298c28f9a13f834d2 ways. 1. Download the order form and prepaid mailing label here: [http://thedarkroom.com/film-developing/](http://thedarkroom.com/film-developing/ "Download Mailer Page") Then fill out the form, including payment info, put in padded envelope, tape mailing label on the outside. It will look something like this before mailing:  ## OR 2. Request mailer packet from us here: [http://thedarkroom.com/film-developing/request-postage-paid-mailer/](http://thedarkroom.com/film-developing/request-postage-paid-mailer/ "Request Mailer Page") http://www.thedarkroom.com/support/index.php/kb/article/87Wed, 20 Apr 2011 00:35:07 GMTf63dbe5de48dc9d3cd727cbcd36cca40If you are sending in film to be processed you can enclose a check or credit card information. The best way however is to use the on-line prepay option. Its faster as your order goes right into production bypassing orders being manually logged and and charged. Additionally, online payment is the most secure payment option. Also, now Paypal is accepted for online prepayments. If ordering stuff online (prints, books, photo gifts etc.) you'll need to pay with a credit card or Paypal.http://www.thedarkroom.com/support/index.php/kb/article/88Wed, 25 Jan 2012 16:57:44 GMT956c8649d287e4ef42e6db5fb861c012110, 126, 120, 220, 620, 35mm, 4x5 & 8x10. Please note pricing and products vary on format size. Scans are not included with 4x5 and 8x10 film processing.http://www.thedarkroom.com/support/index.php/kb/article/90Wed, 25 Jan 2012 16:59:22 GMT0a9e9a372525075e4324430a72a8150fAfter we have developed and scanned your film we upload it to our password protected portion of our website, you'll get an email from us that the images are available along with a username and password. After uploading, your order goes to the shipping dept. You can then make stuff including prints, photo books, photo gifts, mugs, mousepads, etc. You can also download them or transfer them to Facebook. If you are using a Windows computer just right-click on an image. You will see various options to download, including all images that are selected. If you are using a Mac, just double-click to download. The login is [here](http://thedarkroom.lifepics.com/net/Login.aspx "HERE") http://www.thedarkroom.com/support/index.php/kb/article/91Sat, 28 Jan 2012 03:58:20 GMT070e1e91913e5db4395ea5b638b069b0The History of Holga The Holga camera was designed by T. M. Lee in 1981. At the time, 120 roll film in black-and-white, was the most widely available film in mainland China. The Holga was intended to provide an inexpensive mass-market camera for working-class Chinese. The rapid adoption of the 35mm film format due to new foreign camera and film imports virtually eliminated the consumer market for 120 film in China. Seeking new markets, the manufacturer sought to distribute the Holga outside mainland China. Within a few years after the Holga’s introduction to foreign markets, some photographers began using the Holga for its surrealistic, impressionistic scenes for landscape, still life, portrait, and especially, urban photography. Users appreciated the Holga for its lack of precision, light leaks, and unique qualities, which forced the photographer to concentrate on innovation and creative vision in place of increasingly expensive camera technology. In this respect, the Holga became the successor to the Diana and other plastic cameras previously used in such work. Recently the Holga has experienced a renewed interest due to the increasing popularity of plastic cameras and the creativity and uniqueness of film photography in addition to a continuing counterculture response to the increasing complexity of modern cameras.http://www.thedarkroom.com/support/index.php/kb/article/93Tue, 19 Apr 2011 20:48:10 GMT3108189dbae9681392f135f17b050ab1You can order prints in various sizes, make photo books, photo gifts etc. You can also transfer them to your Facebook page and share with friends and family.http://www.thedarkroom.com/support/index.php/kb/article/92Fri, 20 Jan 2012 20:10:07 GMT1f1cdbb0ac4417eccebf6bbb9c2fd877From Lomo: What the hell is Lomography? The whole Lomographic phenomenon started in the streets of St. Petersburg, Russia on 1982. At that time, the USSR Minister of Defense and Industry and his comrade, the Director of the LOMO Russian Arms and Optical Factory, examined a Japanese camera with a sharp glass lens, extremely high light sensitivity and robust casing. Upon realizing the potential of this mini-camera, they gave immediate orders to copy and improve the design with the ultimate goal of producing the largest quantity possible for the pleasure and glory of the Soviet population. It was decided – every respectable Communist should have a LOMO KOMPAKT AUTOMAT of their own. With that, the LOMO LC-A was born! Almost a decade after and with the LOMO LC-A’s popularity waning, a handful of Austrian students came across this adorable camera in some old-school camera shops, bought a couple for fun, loaded them with film, shot from above and through their legs, shot from the hip, and even sometimes looking through the viewfinder. After having the film developed at the trusty corner supermarket, they were surprised by the results: Thousands of small, amusing, sad, garish shots of their little tour, wonderful focused and unfocussed images fresh from life in the Czech Republic. The images were amazing, dazzling all those present with a crushing sense of excitement – the likes of which they had never felt before. What happens next is quickly enough told. After seeing the incredible photographs; friends, relatives, and strangers on the streets all demanded LOMO cameras of their own! The Lomographic Society (Lomographische Gesellschaft) was soon founded in Vienna, with the aim of spreading the message of LOMOGRAPHY throughout the globe. The essence of Lomography is PICTURES: *P*owerful – *I*ntense – *C*razy – *T*remendous – *U*nique – *R*aw – *E*xciting – *S*exy. Pictures are what Lomography is all about. Nothing compares to the feeling of visually diving into a pool of shining, new, sweet-smelling lomographs. My pictures, your pictures, pictures of the world, pictures of fleeting moments, secret passions, boring, brou-ha, left toes, blurred nothings. Simply everything. Lomography collects, treasures and presents all of this. Create your own LomoHome, search your dusty archives, and spam us with your pictures! Show the world your masterpieces, your lucky accidents, your weird photomoods and your most intense personal Lomographic views. Lomography.com is now fully ready and technically capable to swallow and digest all of your analogue pictures. http://www.thedarkroom.com/support/index.php/kb/article/97Wed, 25 Jan 2012 17:02:18 GMT48f96a006f9f35a9109570d94a3db8e6If you would like a replacement spool with your order just put a note in with your order and we'll return a replacement. Please note that it won't be your same one, but the same type. http://www.thedarkroom.com/support/index.php/kb/article/96Sat, 21 Jan 2012 04:24:01 GMTcb9deced05516d8ce9af74ada6cbd9e4You can choose various methods for return shipping. US MAIL FIRST CLASS - This usually takes 2-8 days to reach most parts of the country from our California Lab. No tracking or delivery confirmation available. US MAIL PRIORITY MAIL. This usually takes 2-3 days to reach most parts of the country. You will receive a tracking number when the shipment leaves the lab. UPS GROUND. Usually takes 2-5 days to reach most parts of the country. Tracking is available, however at this time is not transmitted to customers. Not available to Canada, Alaska or Hawaii. UPS 2nd DAY. Takes 2 days to reach almost all destinations in the 48 states. Tracking is available, however at this time is not transmitted to customers. Not available to Canada, Alaska or Hawaii. UPS OVERNIGHT. Next day delivery. Tracking is available, however at this time is not transmitted to customers. Not available to Canada, Alaska or Hawaii. CANADA - US Mail/Canada Post. Will take 3-10 days to reach most areas of Canada. http://www.thedarkroom.com/support/index.php/kb/article/99Tue, 27 Mar 2012 01:04:24 GMT50d01f24f48d9fa32a92e02d040bce6aSorry, we cannot process Kodak Kodachrome. You might want to try [Film Rescue](http://www.filmrescue.com "Film Rescue"). Please let them know we referred you.http://www.thedarkroom.com/support/index.php/kb/article/98Fri, 23 Mar 2012 15:11:12 GMT5e5e6a9292a3a4b28212e883e0ecdfb62 ways. 1. Download the order form and prepaid mailing label here: [http://thedarkroom.com/film-developing/](http://thedarkroom.com/film-developing/ "Download Mailer Page") Then fill out the form, including payment info, put in padded envelope, tape mailing label on the outside. It will look something like this before mailing:  ## OR 2. Request mailer packet from us here: [http://thedarkroom.com/film-developing/request-postage-paid-mailer/](http://thedarkroom.com/film-developing/request-postage-paid-mailer/ "Request Mailer Page")http://www.thedarkroom.com/support/index.php/kb/article/100Tue, 27 Mar 2012 01:33:28 GMT5d550c7a3c76c99bad952ea78fe7d8c6If you prefer to ship to us using Fed-X , UPS or DHL you will need to ship to our street address and not to our P.O. Box address. The Darkroom 946-A Calle Amanecer San Clemente, CA 92673 http://www.thedarkroom.com/support/index.php/kb/article/101Mon, 16 Apr 2012 17:27:45 GMT89ea39dc7a62f424ed487bb6736bebcbYou will receive an email notification when we receive your order. Also, you will receive an email if we have any questions about your order before it enters production. http://www.thedarkroom.com/support/index.php/kb/article/102Fri, 11 May 2012 17:30:13 GMT68bd0007f4aa95896e8e0c19ddb8b68f